dwilhelmi wrote:Unfortunately, the problem with having multiple tabs open would require practically a rewrite of how the chatsniffer works, and I don't have the time at the moment to do that. For now, we just have to say that if you have multiple tabs open, it is going to mess up your new chat count.
However, the other issue still on the table is when the chat count is unreliable, and multiple tabs are not open.
One piece of information that would help me to track this down, for anybody who has experienced this issue: does the number of new chats jump up suddenly, or simply not decrement or go up just by 1. For example, lets say you start off with 5 unread chats, and they are all valid unread chats. As you click through them, do you see unread chats go down to 4, then 3, then 2, then at some point BOOM it is back up to 5? Or is it more like 5, then 4, then back up to 5, and it never gets lower than 4 or 5 while you are reading your chats? I hope that makes sense...
Basically, I am trying to track down if the data gets corrupted somehow, resulting in a large number of false positives all at once, or if a game simply fails to mark itself as read when you are on that page, causing the overall count to not decrease when you move on. Knowing this would help me track the problem down.
I've had this issue from time to time. Usually for me, it is the first one.
Say I login, I have 5 unread chats. I check them all, the blue number goes away. Then I'll go do something else, read the forum or whatever, and suddenly it will pop back up with 5 new chats. I'll go through them and they are the same ones I checked when I first logged in. Sometimes it only does this with one game, sometimes it's up to 11 games. Other times it doesn't do this at all. It's pretty strange.
It's not a big deal either way, just a minor annoyance. Hope this helped.