Fruitcake wrote:Well you may find Andy's post a lovely thing, but all I read is the same old nonsense spouted in a different way. Why am I not surprised?
cc has never shown quality management and never will, simple. The reason for this? They wouldn't know quality management if it knocked them down. Lateral thought and awareness is completely beyond the admin based on decisions made and the system of control is based on the lowest common denominator, further testament to their idiocy.
The owner of this site has, historically, given very poor levels of service, yet paid high levels of lip service to the community (a perfect example is this thread).
The number of players who do not renew is frightening. There are numerous ways (proven) of how to retain loyalty and compensation from an existing customer base (which is always far easier than constantly grinding in new customers) and if there really was a professional in admin then this would have been identified and sorted out.
I generally agree with this, but I'd have phrased it more diplomatically.
ConquerClub seems to be headed in a downward spiral (if not now, but more likely in the long-term). Current capabilities allow for marginal improvements, but that is still a duct-tape solution with silver lining.
It seems that the big shots don't have the professional business skills and knowledge to steer this place in the right direction. Granted that it's difficult relinquishing control, it may be best for ConquerClub to find professionals, or they should strongly consider seeking professional training; otherwise, none of the proposals will be effectively implemented.
The above shouldn't be taken as harsh criticism for I am only expressing my concerns.
[RE: Andy's post] Thanks Andy, lack, and the other big shots for being transparent; it's a good move.