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Scapula wrote:I would like to give you all the details of the great injustice carried out by the Conquer Club authorities and hope that you will find the time to support me in my battle to rectify it.
Allow me to explain. Some time ago, I set up a Conquer Club account under the name of “Jimi” which I haven’t used for well over a year. Two weeks ago I decided to return to the website but was unable to sign onto that account because it had seemingly expired – presumably because of the fact that it was dormant. As a result, I set up this new account, “Scapula”, paid the $25 for Premium Membership and have been enjoying playing ever since.
Unfortunately, Conquer Club has decided to withdraw my Premium Membership on the basis that I have multiple accounts. This is incorrect as the accounts have not been active simultaneously and therefore I have not – and nor would I even if I could – used more than one account at the same time, let alone in the same game. I consider myself a competitor of great honesty, principle and integrity.
I have complained to Conquer Club and been in correspondence with an individual called King Achilles. Despite putting forward what I consider to be a very reasonable case they have refused to reinstate my Premium Membership and are also refusing to refund the $25 I paid two weeks ago.
In King Achilles first email it was stated that I could “still upgrade to be a premium member once more” providing I did “not create another account again”. I consider this to be not only unfair but also a form of extortion. I will not pay twice for one service and plan to fight this great miscarriage of justice.
I would be very interested to learn what you think about this and would appreciate your support if you feel you want to give it. In particular, it would be great if you could offer your support by posting on my wall or voting on this discussion above (which I had no part in setting up, by the way).
If you would like to see the email correspondence between King Achilles and me for verification, I will be happy to provide you with it.
Kind regards, Scapula
jefjef wrote:One thing that CC should do is have a CONTACT US link on the home page for email to email communication that does not require a creation of an account. That info is in the HELP forum but I'm sure it isn't looked at by all that many people.
Woodruff wrote:jefjef wrote:One thing that CC should do is have a CONTACT US link on the home page for email to email communication that does not require a creation of an account. That info is in the HELP forum but I'm sure it isn't looked at by all that many people.
I certainly agree that while the ability to open a help ticket exists without creating an account, it is NOT VERY EASY TO FIND. It absolutely should be.
thebest712 wrote:yip, rule one is a stupid rule
natty_dread wrote:thebest712 wrote:yip, rule one is a stupid rule
You'd let everyone have as many accounts as they want?
thebest712 wrote:natty_dread wrote:thebest712 wrote:yip, rule one is a stupid rule
You'd let everyone have as many accounts as they want?
nope its just take way to striktly
Scapula wrote:... I want to answer a point by Namor. I can't find the old account anywhere...
Scapula wrote:... I do think it's wrong that the sanctity of the Multiple Account rule is diminished simply by paying another $25...
Hannibał wrote:I have a easy solution, while going through the trouble of making accounts "inactive"...delete them..no reason to keep people around from 5 years ago.
thebest712 wrote:natty_dread wrote:thebest712 wrote:yip, rule one is a stupid rule
You'd let everyone have as many accounts as they want?
nope its just take way to striktly
Namor wrote:Scapula wrote:... I want to answer a point by Namor. I can't find the old account anywhere...
Firstly, here is your old account, Jimi, which you can see, has been accessed on 10th March. The account is currently inactive, which is apparent by the fact that 'Guests' is the only usergroup available (but that is probably only since being kicked for rule violation). It would be nice if one of the mods could shed some light on this, if only so that this discussion can be conducted on fact, rather than speculation.
Namor wrote:Secondly;Scapula wrote:... I do think it's wrong that the sanctity of the Multiple Account rule is diminished simply by paying another $25...
Scapula has a valid point here.
Namor wrote:* EDIT *
BTW, I haven't voted yet. I'd rather wait for all of the facts (but at the moment I'm leaning toward Yes).
Hannibał wrote:I have a easy solution, while going through the trouble of making accounts "inactive"...delete them..no reason to keep people around from 5 years ago.
Scapula wrote:I think there are two major points here. One demonstrating an error on my part and the other demonstrating unjust behavior on the part of the Conquer Club authorities.
First, my own error. Upon trying to sign on for the first time since July 2009 (as it turns out, thanks Namor) but failing to, I should have contacted Conquer Club using the method highlighted by Evil Semp & Woodruf.
I didn't do that and just set up a new account under a new name so to not delay getting on with playing what I find a very enjoyable game. I had no idea that that would be a problem as seemingly (at the time) the old account had expired
Scapula wrote:and it wasn't even a Premium Account anyway, something I wanted because I can now play on my iPhone regularly (and therefore play quickly and not miss turns) and, as it happens, as a reward to myself for going for two weeks without smoking.
Scapula wrote:Going by the rules, I shouldn't have done that but the point remains that I do not have two accounts in order to cheat
Scapula wrote:and I am perfectly happy for the older one to be deleted.
Scapula wrote:Afterall, it hasn't been used for nearly twenty months.
Scapula wrote:As for Conquer Club, I genuinely feel that despite it being a good website and community, they have behaved in an unjust and somewhat extortative manner in both my and other players cases similar to this. Here's why:
Members such as Evil Semp, Woodruf, natty_dread & Ijex seem to believe in a zero tolerence approach when it comes to the Multi Account rule and do you know what? They're intentions are absolutely correct. This is a great game and it's honourable players should be protected from cheats. They see the rules as sacred.
Scapula wrote:However, one of the listed benefits of Premium Membership is this:
"Feel that WARM and FUZZY feeling you get from supporting a website that you love"
Nice that, isn't it. Support some good guys for creating a good website. Decent chaps that believe in honesty, fair play and the integrity of the rules.
Why is it then that the sanctity of the rules counts for nothing, providing you pay ANOTHER $25?
Scapula wrote:Could I open as many accounts and cheat as much as I like provided I could afford the back-hander each time I got caught?
Scapula wrote:Are the rules stricter for the poor than they are the wealthy?
Scapula wrote:It's wrong and it's unsavoury.
Scapula wrote:If this is the reality of the application of the rules then clearly they are more flexible than the above named members would like and on that basis, I think my own case should be looked at individually and judged with reason.
Scapula wrote:I have not cheated any of my opponents. I have behaved reasonably on the most part and I am capable of contributing to your community as evidenced here.
Scapula wrote:I understand that I may now be under suspicion and am happy to be continually observed and scrutinised if that satisfies the more cynical among you.
All I want to do is play as many games as I can, improve my ranking, relax and have fun. You can close my old account as I don't use, want or need it. Surely that's reasonable?
Scapula wrote: If you believe in common sense, then please vote "YES"!
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