xroads wrote:WingCmdr Ginkapo wrote:If you feel that strongly, would you consider volunteering some of your time to help ensure this happens?
I am a paying customer, why should I?
If I was a freemium, I wouldn't bitch. But when you are paying for a product, you have that right.
That is like going to a restaurant, complaining about the service, and then they ask you to help cook your own meal.
There was never any chance that one man could possibly do all the things that are required here. What you are paying for is the core service, that the basic game works, most of the time. All the extras -- the tournaments, the contests, the clan wars, hell even most of the maps -- have always been a volunteer effort over and above the basic game.
The true analogy is not a restaurant asking you to cook your own meal. An accurate analogy would be when your Chess Club has its meetings at a local coffeehouse. What you are paying for is coffee. The chess tournament is run by volunteers. You have a right to bitch if the coffee sucks. You have a right to bitch when the server goes down or data file corruption ruins your game. Everything over and above that is a function of the club, not the owner.
It's true that there are overlaps, such as "official" tournaments that are in some way guided by the owner, but they are still at their heart, community activities. I guess the extention of the analogy would be that sometimes the owner of the coffeehouse and the president of the chess club work together on some special promotion that benefits both.