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Can’t play on iPad anymore

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Can’t play on iPad anymore

Postby ignatious on Tue Nov 12, 2019 4:08 am

PLACE A CONCISE DESCRIPTION OF THE BUG IN THE SUBJECT LINE!!!

Delete or replace any xxxxxxx with the appropriate information.

Operating System: iOS
Browser: safari
Scripts/third party programs used: xxxxxxxxxx

If the bug happened in a game/s, do not forget to indicate the game number/s.

All games - game info coming In jumbled and impossible to read on iPad now. Tried several games. The iPad is newer. All looks fine on desktop, just not working on iPad anymore.
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Re: Can’t play on iPad anymore

Postby king achilles on Tue Nov 12, 2019 6:19 pm

Can you provide a screenshot? I just played using on an iPAd and I had no issues. Can you try a different browser other than Safari?
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Re: Can’t play on iPad anymore

Postby ignatious on Tue Nov 12, 2019 6:38 pm

Thank you for the response. Here's a screengrab:

http://prntscr.com/pw4tae

Menu on the left and way elements are covered or garbled is how it comes up.

Yes, it works fine on my desktop. It also used to work on ipad.

Thanks!
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Re: Can’t play on iPad anymore

Postby king achilles on Tue Nov 12, 2019 7:57 pm

Do you see that small circle just beside the Overview tab? Can you click on it and see what happens?
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Re: Can’t play on iPad anymore

Postby Mad777 on Tue Nov 12, 2019 8:06 pm

That circle is not visible on my iPad, I think it’s part of the new panel interface, how this is possible? I will check again on my tablet... :|
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Re: Can’t play on iPad anymore

Postby ignatious on Tue Nov 12, 2019 8:07 pm

Done - Screen now looks like this:

http://prntscr.com/pw5guq

I blacked out chat.

Thanks
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Re: Can’t play on iPad anymore

Postby king achilles on Tue Nov 12, 2019 8:16 pm

When I scroll down I can see the chat from the game.
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Re: Can’t play on iPad anymore

Postby ignatious on Tue Nov 12, 2019 8:21 pm

Yes, thank you, that was helpful. It is workable like this and with dropping chat too. But so you are aware, it still comes in like in screenshot. Menu cut off to left, data at top covered, etc.
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Re: Can’t play on iPad anymore

Postby king achilles on Tue Nov 12, 2019 8:29 pm

Mine has the left menu in full view. Maybe MAd777 can help? Can you close that ad on the top and then refresh the page?
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Re: Can’t play on iPad anymore

Postby ignatious on Tue Nov 12, 2019 8:38 pm

Closing ad and refreshing did help menu on left (curious why. Ad still there but menu placement improved).

Map still covers info at top.

Thank you for troubleshooting this.
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Re: Can’t play on iPad anymore

Postby Mad777 on Wed Nov 13, 2019 7:31 am

king achilles wrote:Mine has the left menu in full view. Maybe MAd777 can help? Can you close that ad on the top and then refresh the page?

On either iPhone or iPad when I login it join Central Command as it would on my PC but when I join one of my game it reach the Map image page (left menu bar is not visible/can’t make it showing up), I click at the bottom right icon to switch my page the overview/game chat/screenshot/settings tabs.
I have to click to one of the top right icon to join back the Central Command. Perhaps it is different while Freemium or I don’t know...just curious
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