It looks like this topic got unlocked during the reorganization that occurred with the introduction of the Tech Team. I will be relocking this after this post, and further questions should go to the main BOB forum topic
But while I'm here, the quick answer for most BOB problems is to make sure you have the latest version of BOB. As the Conquer Club site adds features, BOB needs changes to match.
To know if you have an out-of-date BOB, ook at your BOB Menu. If the last item is blinking and says Update Available
, then click it. The latest version available is 4.10.6, which you should be able to see in small print beside the BOB Menu title. (That's also a clicky which takes you to the main BOB forum topic mentioned above.)
BOB updates have been having minor problems lately, so if it doesn't seem to install, then try this link: http://www.mdn.fm/files/93673_idgpq/conquer_club_-_bob.user.js
Other quick fixes can include refreshing the page with F5, or with control-F5 (which, I believe, defeats cached information so old stuff gets swept out of the way), or disabling and reenabling BOB or all of GreaseMonkey (right-click the GreaseMonkey icon at the bottom right of your screen and click the appropriate menu item(s) to set and clear the checkmarks).