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Jack_Strap wrote:When payment was taking for the renewal I contacted the support team (within minutes of the payment being taken) but was just sent a link to the T&Cs saying I'd signed up to a renewing membership. But I would expect a notification email before the renewal at the very least, as all other companies are legally bound to do.
mrswdk wrote:Jack_Strap wrote:When payment was taking for the renewal I contacted the support team (within minutes of the payment being taken) but was just sent a link to the T&Cs saying I'd signed up to a renewing membership. But I would expect a notification email before the renewal at the very least, as all other companies are legally bound to do.
Classic CC.
saxitoxin wrote:mrswdk wrote:Jack_Strap wrote:When payment was taking for the renewal I contacted the support team (within minutes of the payment being taken) but was just sent a link to the T&Cs saying I'd signed up to a renewing membership. But I would expect a notification email before the renewal at the very least, as all other companies are legally bound to do.
Classic CC.
mrswdk = poor and/or cheap geek
saxitoxin wrote:mrswdk wrote:Jack_Strap wrote:When payment was taking for the renewal I contacted the support team (within minutes of the payment being taken) but was just sent a link to the T&Cs saying I'd signed up to a renewing membership. But I would expect a notification email before the renewal at the very least, as all other companies are legally bound to do.
Classic CC.
...
mrswdk wrote:saxitoxin wrote:mrswdk wrote:Jack_Strap wrote:When payment was taking for the renewal I contacted the support team (within minutes of the payment being taken) but was just sent a link to the T&Cs saying I'd signed up to a renewing membership. But I would expect a notification email before the renewal at the very least, as all other companies are legally bound to do.
Classic CC.
...
Can someone tell me what saxi wrote? I still have one more turn in our game before I'm speaking to him again.
jfm10 wrote:https://www.conquerclub.com/player.php?mode=account this link should take you to be able to unsubscribe for future but not help for current.
TeeGee wrote:Saxi says to say he said SUCK IT
but he really said he loves you very much
lokisgal wrote:I just got auto billed for a quaterly membership.... I only bought one of those last time because I was short on cash and certainly did not agree to be billed once a quarter. That would be stupid when its less for a year.. I was going to buy a yearly but am now thinking I may just not renew at all
this is not ok and clearly Im not the only one this has happened to. I dont feel like we should have to keep chasing down the site via e tickets for this sort of greed. Ive been playing on here for over 10 years and this may push me right on out.
Its stealing to do this and something the BBB should be made aware of
mrswdk wrote:Is what lokisgal said true, that when you buy a quarterly pass it doesn't tell you the pass will renew next quarter (but then automatically does)?
Whatever saxi said may or may not be a true statement but I don't know because I can't read it.
lokisgal wrote:This is not cool. What if I want to do a year and only 1 year, I cant change? Im locked in and then if I change to a year I am constantly billed. This entire thing smells funny. It sounds like my only way out is to cancel my card so they cant keep billing me. Honestly why would I keep buying quarterly memberships when I could pay for a yearly? Why would I want to be constantly renewed?
Big Wham this is not ok.
Doc_Brown wrote:It seems like this topic comes up every few months. Perhaps the mods could place a sticky at the top of this forum describing how to purchase memberships as well as cancel subscriptions to avoid surprise billings?
IcePack wrote:lokisgal wrote:This is not cool. What if I want to do a year and only 1 year, I cant change? Im locked in and then if I change to a year I am constantly billed. This entire thing smells funny. It sounds like my only way out is to cancel my card so they cant keep billing me. Honestly why would I keep buying quarterly memberships when I could pay for a yearly? Why would I want to be constantly renewed?
Big Wham this is not ok.
You can go to the store on left menu and cancel your active subscriptions, then subscribe to the year subscription. Or, you’d have to buy credits and pay one time yearly credit fees that are higher then the direct subscription card rate (and one year membership is 3,500 credits, but you can’t buy only 3,500 credits, the denominations don’t match up. Much like 8 hot dogs and a 6 bun pack, you’ll always have leftovers etc)
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