Server Downtime and Data Loss

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Re: Server Downtime and Data Loss

Postby jigger1986 on Sat Oct 05, 2013 8:10 am

Shannon Apple wrote:People are pretty insane. :lol:

Come on guys. Have none of you played other games online? Like, I mean much bigger games that cost a lot more to play than CC. I've seen server failures happen and worse than this. I've seen it happen where they took a server offline for 24 hours, brought it back up and people were having issues over the next couple of days, so a 72 hr rollback happened with in-game items as compensation for inconvenience. People had to wait several days to get game coins credited that they paid for since the rollback point. (It was much worse and that's what could have happened here too, but they chose to act quickly) Because, that's what this is, inconvenience! You're not going to lose a night's sleep over it, so stop complaining.

It is not practical to expect the admins here on CC to spend idiotic amounts of time rebuilding data because Johnnynomates55 and MissPiggy69 are going to lose or gain a few points here and there, and then having to iron out all the issues associated with that throughout the next month. It is better to rollback to before the data corruption took place in order to rule out future outages.

I know I prefer a rollback than seeing the site taken down for however long. They did what was best for the site as a whole. To the minority of babies... Suck it up and move on. :P


Well said.....
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Re: Server Downtime and Data Loss

Postby kristieluvsgurls on Sat Oct 05, 2013 9:39 am

AAFitz wrote:
narutoserigala wrote:CC,

Suck it up cupcake!

And when they say the customer is always right, its actually implied it doesn't extend to customers like you.

Hell, I think it should be a new feature to erase 24 hours once a year, randomly.


HEY!! I like this idea!! but instead how about every body gets 1 "redo" per game..like in mini golf when some people mess up a putt they yell out REDO! and then take the shot over..we could have a redo button I know I sure would love a chance to fix a bad move I made (that rare occasion..I don't make too many bad moves) :lol:
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Re: Server Downtime and Data Loss

Postby Dustin45 on Sat Oct 05, 2013 9:57 am

Anthrax821 wrote:Sounds like an administrator got some bad dice and wanted to roll back the clock for ranking.....

bahahahaha

best comment
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Re: Server Downtime and Data Loss

Postby Dustin45 on Sat Oct 05, 2013 10:03 am

timrs2001 wrote:
Dustin45 wrote:well the four freemium games doesnt help when i have 7 games going already. Makes me happy I dont pay for this anymore

How do you have 7 games going when you don't pay to be on here? I can only get 4.

wow really? My membership ran out while i still had more than 4 games remaining . So funny
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Re: Server Downtime and Data Loss

Postby NapoleonII on Sat Oct 05, 2013 10:10 am

Worse things happen in real life. I'm just glad everything is back up and running. Well done IT team.
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Re: Server Downtime and Data Loss

Postby joxter14 on Sat Oct 05, 2013 10:21 am

All the complaining is really funny to me. CC is a GAME. For those of us who are 'playing' CC we appreciate that it is there for our enjoyment and pastime. For those of you who are 'living' CC. Get a real life. Definitely not worth losing sleep or emotional stability over. :D

I've been playing for 4 years and this is the first time in that whole time they have had to roll back the clock. Pretty damn good, I say.
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Re: Server Downtime and Data Loss

Postby Lord Arioch on Sat Oct 05, 2013 11:10 am

Kudos it team kudos well earned!
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Re: Server Downtime and Data Loss

Postby Dukasaur on Sat Oct 05, 2013 11:40 am

jigger1986 wrote:
Shannon Apple wrote:People are pretty insane. :lol:

Come on guys. Have none of you played other games online? Like, I mean much bigger games that cost a lot more to play than CC. I've seen server failures happen and worse than this. I've seen it happen where they took a server offline for 24 hours, brought it back up and people were having issues over the next couple of days, so a 72 hr rollback happened with in-game items as compensation for inconvenience. People had to wait several days to get game coins credited that they paid for since the rollback point. (It was much worse and that's what could have happened here too, but they chose to act quickly) Because, that's what this is, inconvenience! You're not going to lose a night's sleep over it, so stop complaining.

It is not practical to expect the admins here on CC to spend idiotic amounts of time rebuilding data because Johnnynomates55 and MissPiggy69 are going to lose or gain a few points here and there, and then having to iron out all the issues associated with that throughout the next month. It is better to rollback to before the data corruption took place in order to rule out future outages.

I know I prefer a rollback than seeing the site taken down for however long. They did what was best for the site as a whole. To the minority of babies... Suck it up and move on. :P


Well said.....

You're just saying that because she mentioned your clan mascot...:P
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Re: Server Downtime and Data Loss

Postby prior680 on Sat Oct 05, 2013 12:14 pm

benga wrote:Can you slow down a bit in your updates and new things, there have been a lot of setbacks lately.

now aint that the truth!!!
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Re: Server Downtime and Data Loss

Postby OliverFA on Sat Oct 05, 2013 1:53 pm

kristieluvsgurls wrote:
AAFitz wrote:
narutoserigala wrote:CC,

Suck it up cupcake!

And when they say the customer is always right, its actually implied it doesn't extend to customers like you.

Hell, I think it should be a new feature to erase 24 hours once a year, randomly.


HEY!! I like this idea!! but instead how about every body gets 1 "redo" per game..like in mini golf when some people mess up a putt they yell out REDO! and then take the shot over..we could have a redo button I know I sure would love a chance to fix a bad move I made (that rare occasion..I don't make too many bad moves) :lol:


We could have paid redos and rename it Conquer Club The Gathering :lol:
Welcoming the long awaited Trench Warfare Setting (Previously Adjacent Attacks).

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Research and Conquer - Civilization meets Conquer Club

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Re: Server Downtime and Data Loss

Postby grifftron on Sat Oct 05, 2013 2:35 pm

Prince_Tottenham wrote:This Data base issue hit my clan 2 games so far, no benfite yet.


Your clan's name is called "The Royal Galaxy"... enough said.

On a bright note. I think the rollback has created those that have never posted before to start posting.. I think it will benefit the community and the forums will be bumping for a good 5 days! Good job CC!

-griff
‹army of nobunaga› me and so many other people including people in your own clan look at you as a joke
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Re: Server Downtime and Data Loss

Postby mehitchcock on Sat Oct 05, 2013 4:06 pm

Can you award big baby medals to all the people complaining about this?

You guys did a good job getting things back quickly.
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Re: Server Downtime and Data Loss

Postby Shannon Apple on Sat Oct 05, 2013 4:25 pm

mehitchcock wrote:Can you award big baby medals to all the people complaining about this?


Image

This!
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Re: Server Downtime and Data Loss

Postby Major accident on Sat Oct 05, 2013 5:49 pm

What happened to the 25 speed games I won against gens,,?
Obviously just messing, well done guys I am also in the IT industry and have myself burnt some midnight oil in my time,
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Re: Server Downtime and Data Loss

Postby The_General_MZM on Sat Oct 05, 2013 5:49 pm

Terrible
lost so much
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Re: Server Downtime and Data Loss

Postby Lindax on Sat Oct 05, 2013 5:54 pm

Sometimes a man gotta do what a man gotta do.

I'm sure it wasn't an easy decision....

Lx
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Re: Server Downtime and Data Loss

Postby Invdr_zim on Sat Oct 05, 2013 7:28 pm

Thanks for getting everything back up with minimal loss and for speedy repairs
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Re: Server Downtime and Data Loss

Postby Lindax on Sat Oct 05, 2013 8:54 pm

Lindax wrote:Sometimes a man gotta do what a man gotta do.

I'm sure it wasn't an easy decision....

Lx


Next time it may be an idea to have freemiums play speed games amongst themselves....

Lx
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Re: Server Downtime and Data Loss

Postby ThuNderB0Lt on Sat Oct 05, 2013 8:59 pm

Dustin45 wrote:A simple sorry would be better then offering something that doesnt help with the problem that 24 hours of data loss created. I understand that things happen . So good job that it wasnt worse than 24 hours. CAuse im sure if it was more than 24 hours of lost data there would not be many people that would have faith and continue playing on a site than cant do a back up.



Always has to be one whiner. Thanks for your efforts guys, we know no system is 100% glitch proof.
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Re: Server Downtime and Data Loss

Postby DowndStarFighter on Sat Oct 05, 2013 9:03 pm

How do us cheapskates get the free speed games? Won't let me access them still (says I need to be a premie!).
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Re: Server Downtime and Data Loss

Postby Maggot on Sat Oct 05, 2013 9:18 pm

Thanks for your efforts.
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Re: Server Downtime and Data Loss

Postby squamps on Sat Oct 05, 2013 9:27 pm

Thanks for this amazing site and all the hard work that goes into it!
STRIPEs
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Re: Server Downtime and Data Loss

Postby donkeyballs on Sun Oct 06, 2013 1:44 am

turns out my go wasn't a dream then...
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Re: Server Downtime and Data Loss

Postby Big Frank on Sun Oct 06, 2013 1:57 am

- Big Frank [team]: Guys sorry. I don't think we are to win this game. I first attacked with 8 against four and lost 7 to 0 as a matter of fact in my last round I lost 21 straight to zero than finally beat 2 but lost 2. I was trying to get a card
2013-10-06 01:53:41 - Big Frank [team]: so in my round I lost 23 but only finally beat 2. that is just crazy.....so the sight shut down to repair and this is what their repair did. I hope they shut down and fix it

This is the reply I had to leave my other two teammates in a replayed 3rd round. By the way I noticed that the opposition didn't get the same treatment.

I don't think things are fixed at all.
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