To compare it to what I do:
If there was some major screw up at my restaurant and shortly afterwards another very similar one. If I had a dining room full of people who were waiting for their food for the second time in a rather short period of time, I wouldn't exactly expect a standing ovation when I finally got them their food.
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I wouldn't allow any new customers in, or offer them the choice to order menu items that required the broken steamer or grill top to prepare either.
Perhaps with limiting speed games, and not letting new non subscribing members join....hell even suspending their ability to play for the time being, the members that pay to keep this site up wouldn't be so upset.
J