Conquer Club

Hire paid Sheriff to oversee Mods.

Suggestions that have been archived.

Moderator: Community Team

We need an impartial Sheriff.

YES -
20
28%
NO -
52
72%
 
Total votes : 72

Re: Hire paid Sheriff to oversee Mods.

Postby porkenbeans on Tue Jan 13, 2009 5:48 pm

spiesr wrote:You are just explaining what you believe to be problems of the site. You are not explaining why having a paid sheriff to oversee the mods would better handle those problems any better than than the current system. In fact, a paid sheriff to oversee the mods would not have to power to change site policy on newbie farming and similar "issues".
I have explained, A professional is evidently needed as it seems to me. The task at hand is too much for the unprofessional mods to handle on their own. This is NOT meant as a slam, or to just be mean. I think a helping hand is what they need. Someone who knows the right way to say things. Someone who knows that dealing with the public requires that you not take it personally. The public wants, no, demands satisfaction. This is true as a department store customer service rep. as it is an online forum moderator. It is a part of the job. You can not expect the customers to understand your problems. Most do not care. A mod on the other hand, should be expected to solve problems, not escalate them. There are special techniques that customer service reps are taught. The mods need desperately this teacher.
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Re: Hire paid Sheriff to oversee Mods.

Postby blakebowling on Tue Jan 13, 2009 8:17 pm

porkenbeans wrote:
spiesr wrote:You are just explaining what you believe to be problems of the site. You are not explaining why having a paid sheriff to oversee the mods would better handle those problems any better than than the current system. In fact, a paid sheriff to oversee the mods would not have to power to change site policy on newbie farming and similar "issues".
I have explained, A professional is evidently needed as it seems to me. The task at hand is too much for the unprofessional mods to handle on their own. This is NOT meant as a slam, or to just be mean. I think a helping hand is what they need. Someone who knows the right way to say things. Someone who knows that dealing with the public requires that you not take it personally. The public wants, no, demands satisfaction. This is true as a department store customer service rep. as it is an online forum moderator. It is a part of the job. You can not expect the customers to understand your problems. Most do not care. A mod on the other hand, should be expected to solve problems, not escalate them. There are special techniques that customer service reps are taught. The mods need desperately this teacher.

As has been said several times before in this thread (and you continue to ignore them) this is what Twill was hired to do, it's his job to make sure the volunteer mods are doing their job, and making sure the forums are ran correctly. I can almost guarantee you that no new paid person will be hired, and it is equally likely that even an unpaid person would be put as an admin (or "sherrif", tex)
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Re: Hire paid Sheriff to oversee Mods.

Postby owenshooter on Tue Jan 13, 2009 8:37 pm

porkenbeans wrote:This thread has already answered my questions about the Sheriff, so lock it or move it as you see fit.

i second this motion... anyone else? the black jesus has spoken...-0
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Re: Hire paid Sheriff to oversee Mods.

Postby blakebowling on Tue Jan 13, 2009 8:41 pm

owenshooter wrote:
porkenbeans wrote:This thread has already answered my questions about the Sheriff, so lock it or move it as you see fit.

i second this motion... anyone else? the black jesus has spoken...-0

Yup, lock it.
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Re: Hire paid Sheriff to oversee Mods.

Postby Night Strike on Tue Jan 13, 2009 9:11 pm

blakebowling wrote:
owenshooter wrote:
porkenbeans wrote:This thread has already answered my questions about the Sheriff, so lock it or move it as you see fit.

i second this motion... anyone else? the black jesus has spoken...-0

Yup, lock it.


Alright, I guess I'll save my laughs for another thread.
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