owenshooter

[parker4s]

HELLZ YAH!!!!!! i agree witht tht stuff..... i rlly want even just one day where we can flame in a forum

[Army of GOD]

FREE MUSTARD

I'll take it!

[the.killing.44]

GOOD ONE NEVER HEARD THAT BEFORE!

I forgot fember and malagogy existed.

[owenator]

I think being a privately owned site by one owner is a bit too much especially when there is no one to be accountable to.

Isn't that part of being the sole owner of a business? You make the decisions right or wrong.

Not when you decide to appoint people to make decisions on your behalf. And especially when people pay money. I find it a little annoying when you have these admins/mods have this holier than thou attitude and simply abuse their power for their own personal conflicts.

So, in cases where you think of not having for example; internet for 1 month because of issues, well.....it's highly likely that you'll be reimbursed for it in one way or another.

Unless I am mistaken when there have been issues with the site Lack has added time on to my membership.

Umm...don't all mods/admins get their membership for free?

In this site, I find that dealing with a number of the admins/mods that I have this feeling that most of them haven't experienced 'life' or real work experience to know how to deal with people let alone deliver customer service.

I have been in retail for about 25 years. I own my own store. I won't tolerate a customer who disrupts my store. I don't give them nearly as my chances as members of CC get.

You fail to see my reasoning. I've PAID my fee. I'm not satisfied nor happy with certain things. If you say you work in a retail store, then someone comes back with a product that is defective would you not refund them, give them a store credit, exchange the item? Alternatively, if said customer comes back, tells you that one of your workers (if you have one) was absolutely rude would you not try to resolve by negotiating something so that both sides win and are satisfied? Trust me, I've BEEN in customer service for 20 years and I can easily say that I've had to face thousands of customers face-to-face or over the phone. If I were at your store, I'd tell you to go take your crappy merchandise, tell every single potential patron that's about to walk in your store how rude and arrogant you were. Then, I'd call all my friends and tell them the same - to avoid your store.

Ultimately for us premium members, when we get punished or warned, it's annoying and frustrating to see how little is done from this site to try to become more customer oriented.

Maybe I am misunderstand what you said here. I consider punishing or warning someone who is being disruptive or breaking the guidelines to be good customer service. I have never had a customer in my store complain that I told someone else to quit swearing except the customer who was swearing.

Being disruptive? How so? Questioning the way the rules are being enforced is considered being disruptive? So as a paying member, we are not allowed to voice our discontent and dissatisfaction? People wouldn't complain so much if there was better rules, better service, and better orientation towards satisfying the needs of your paid members.

I mean, we do pay money to support this site, don't we? Getting 'unlimited games', well f*ck it. If that's what's considered being treated special and as they say on their site "feeling warm and fuzzy", well take your warm and fuzzy crap and tell me how you can get away with so much shit when your paying members are questioning your judgment.

What did you pay for that you are not getting?

Better service. More accountability and less power-hungry admins/mods who get away with their decisions/judgment. If I complained about a mod/admin, how do we know it's not going to be simply circulated amongst yourselves, whereby you may all be close buddies...laugh about it and then throw it out? We as paying members, don't know this. Or, if anything...we'll get a response that may appear to be diplomatic stating an apology but the decision stands firm. lack needs to take MORE action himself hands-on so. How else do you expect loyalty?

Fine, tell me to grow some balls, and thicker skin, blah blah blah. I bet you wouldn't take that bullshit if you called your cellphone company and that rep said that exact same line to you.

I am willing to bet most people on the internet wouldn't treat their cellphone company rep the way admin and some mods are treated here. It is amazing how people change when they can't be held as personally responsible as in real life.

Really? How much are you willing to bet there? I worked at a cellphone company. I had a person walk into the office I work and point a gun at me. How do you like them apples? Don't take this personally, but you really have no clue about how real customers should be treated. Why else would you respond back to many of the statements I made? I'm assuming by your statement you seem to be pissed off at how members here on CC treat you? Well, I'm sorry but you along with the rest of the admins/mods VOLUNTEERED your time. YOU alone accepted the responsibilities which would include being able to take this kind of constructive criticism. Quit if you can't handle the pressure, simple as that.

[Woodruff]

The mods are the gods,
Members are fembers.
You might call me a suckup,
But I just don't give a fru-rup.
This is not the United States,
So we have no Freedom of Spates.
Here is a football analogy
Just to prove I'm not an malagogy.
I didn't like owenshatter
Because he criticized my posting manner.
And here is my summary
Of targetman's anatomy.

You could definitely be a rapper.

What do you expect when the foxes get to write the rules of guarding the henhouse????

Its their coop, thet can have chicken fricassee whenever they want.......................

Then WHY am I paying????

If I wanted to be stepped on and treated badly, then I can buy that at a whorehouse.

Uh...I think you're going to the wrong whorehouses. <grin>

Well yeah, you're probably right the behavior on an online forum is different than in a store. This is the Internet. The same rules don't apply, mainly because you're not meeting face to face. So I don't think you can draw that comparison.

That is where we disagree. Respectful behavior is respectful behavior.

Fine, tell me to grow some balls, and thicker skin, blah blah blah. I bet you wouldn't take that bullshit if you called your cellphone company and that rep said that exact same line to you.

I am willing to bet most people on the internet wouldn't treat their cellphone company rep the way admin and some mods are treated here. It is amazing how people change when they can't be held as personally responsible as in real life.

Really? How much are you willing to bet there? I worked at a cellphone company. I had a person walk into the office I work and point a gun at me. How do you like them apples? Don't take this personally, but you really have no clue about how real customers should be treated.

Perhaps you missed where he stated he's been in retail for 25 years and owns his own store?

I'm assuming by your statement you seem to be pissed off at how members here on CC treat you? Well, I'm sorry but you along with the rest of the admins/mods VOLUNTEERED your time. YOU alone accepted the responsibilities which would include being able to take this kind of constructive criticism. Quit if you can't handle the pressure, simple as that.

I don't get the impression that Evil Semp is "pissed off" in any way. He seems actually quite calm to me. As to CONSTRUCTIVE criticism of the mods/admins, I certainly agree with you. However, a LARGE amount of the criticism of the mods/admins on the site has very little to do with being constructive (and remember, I'm critical of how things are run here myself).

[owenator]

Check again Woodruff:

Evil Semp: I have been in retail for about 25 years. I own my own store. I won't tolerate a customer who disrupts my store. I don't give them nearly as my chances as members of CC get.

owenator: You fail to see my reasoning. I've PAID my fee. I'm not satisfied nor happy with certain things. If you say you work in a retail store, then someone comes back with a product that is defective would you not refund them, give them a store credit, exchange the item? Alternatively, if said customer comes back, tells you that one of your workers (if you have one) was absolutely rude would you not try to resolve by negotiating something so that both sides win and are satisfied? Trust me, I've BEEN in customer service for 20 years and I can easily say that I've had to face thousands of customers face-to-face or over the phone. If I were at your store, I'd tell you to go take your crappy merchandise, tell every single potential patron that's about to walk in your store how rude and arrogant you were. Then, I'd call all my friends and tell them the same - to avoid your store.

[Woodruff]

Check again Woodruff:

I understand your statement in response to his - I just found it a laughable response, to be honest.

If you're that unhappy here, why ARE you still here? I don't mean that in a "if you don't like it, then leave" way (though I recognize it sounds that way)...I mean it in the way of "seriously...if it's so bad here that you don't enjoy it, why do you keep subjecting yourself to it?". Your response to him referred to "go take your crappy merchandise, tell every single potential patron that's about to walk in your store how rude and arrogant you were. Then, I'd call all my friends and tell them the same - to avoid your store." So if the merchandise (the game itself, I presume) is crappy and you consider the mods/admins to be that rude and arrogant...why aren't you calling all of your friends (I would equate this to PMing your friends on the site) and lobbying them to avoid the store while doing so yourself?

If I didn't enjoy the place, I certainly wouldn't be here.

[owenator]

Check again Woodruff:

I understand your statement in response to his - I just found it a laughable response, to be honest.

If you're that unhappy here, why ARE you still here? I don't mean that in a "if you don't like it, then leave" way (though I recognize it sounds that way)...I mean it in the way of "seriously...if it's so bad here that you don't enjoy it, why do you keep subjecting yourself to it?". Your response to him referred to "go take your crappy merchandise, tell every single potential patron that's about to walk in your store how rude and arrogant you were. Then, I'd call all my friends and tell them the same - to avoid your store." So if the merchandise (the game itself, I presume) is crappy and you consider the mods/admins to be that rude and arrogant...why aren't you calling all of your friends (I would equate this to PMing your friends on the site) and lobbying them to avoid the store while doing so yourself?

If I didn't enjoy the place, I certainly wouldn't be here.

Because I've already paid my money. You obviously haven taken the time to read my response. In there, was something I wrote about how one may purchase something and expect that merchandise to be of good value but then later you find it not. Thus, you would go back to the vendor and complain about the quality of it. This is the same. I've purchased a premium membership, expected to be treated better and all I get are a bunch of old men and young pubescent kids with too much time on their hands who really haven't had much responsibilities, and then all of a sudden, then have all this power that cannot be tested nor questioned. Woodruff, stop kissing ass. Really. I bet you if you were put in a situation where you were a 'victim' you without a doubt, would definitely not be happy with the way you were treated.

[AndyDufresne]

Now that things have cooled down a little, I'll step in from time to time.

I understand your argument about purchasing and thus being treated as proper customer. From our viewpoint, Owenshooter had numerous warnings/vacations, signs to him that he either needed to change his act or live with the regrettable consequences.

Though half of the time Owenshooter contributed meaningful posts to the forum, his spurious reports and other half trolling posts were taking away our volunteer's time to deal with actual and pressing issues.

The bottom line here really is that when one user wastes (and I use this term specifically) the collective effort and time of our volunteers, tending to their specific needs over all other Community Needs, this creates a vacuum where in the end, the whole Community suffers---and we do not want to whole Community to take second seat to any one user's specific needs.


--Andy

[jefjef]

Unfortunately the timing of your imposed ban on owen, in re of spurious complaints, right after warnings were issued in re of most if not all of those complaints really makes many of us wonder.

[owenator]

Now that things have cooled down a little, I'll step in from time to time.

I understand your argument about purchasing and thus being treated as proper customer. From our viewpoint, Owenshooter had numerous warnings/vacations, signs to him that he either needed to change his act or live with the regrettable consequences.

Though half of the time Owenshooter contributed meaningful posts to the forum, his spurious reports and other half trolling posts were taking away our volunteer's time to deal with actual and pressing issues.

The bottom line here really is that when one user wastes (and I use this term specifically) the collective effort and time of our volunteers, tending to their specific needs over all other Community Needs, this creates a vacuum where in the end, the whole Community suffers---and we do not want to whole Community to take second seat to any one user's specific needs.


--Andy

Andy, you're talking about things that owenshooter has done to obvious spurn people. I've said it before, again - if his actions were abusive that were not tolerable (i.e. death threats, racial comments, etc.) then having someone banned because they pissed a couple of people off is hardly warranted. Can this not be true with the administrators or moderators, let alone other players who can easily get away with their game chat? Let's take into example codeblue1018, and although his words are trivial because he's obviously lost his marbles, doesn't he too take away from people "enjoying" the gaming experience of Conquer Club?

And again, my point here is that owenshooter amongst many others have a right to voice their opinion or 'dissatisfaction', *especially* if they're paid members. I believe that ultimately, that this is not being addressed. This is something that one should realize that if you didn't have paid members, obviously lack wouldn't be making any money. Simple as that.

[Evil Semp]

I think being a privately owned site by one owner is a bit too much especially when there is no one to be accountable to.

Isn't that part of being the sole owner of a business? You make the decisions right or wrong.

Not when you decide to appoint people to make decisions on your behalf. And especially when people pay money. I find it a little annoying when you have these admins/mods have this holier than thou attitude and simply abuse their power for their own personal conflicts.

Now adding things isn't fair. Your original comment you said has no one to be accountable to. He doesn't. He makes the decisions that he thinks are best, with or without imput from others. As far as mods, yes there is someone we are accountable to.

So, in cases where you think of not having for example; internet for 1 month because of issues, well.....it's highly likely that you'll be reimbursed for it in one way or another.

Unless I am mistaken when there have been issues with the site Lack has added time on to my membership.

Umm...don't all mods/admins get their membership for free?

What does mods/admins getting free membership (by the way I was paid up through next year before becoming a mod) have to do with not having internet for 1 month because of issues? When the CC website has had issues Lack has extended membership.

In this site, I find that dealing with a number of the admins/mods that I have this feeling that most of them haven't experienced 'life' or real work experience to know how to deal with people let alone deliver customer service.

I have been in retail for about 25 years. I own my own store. I won't tolerate a customer who disrupts my store. I don't give them nearly as my chances as members of CC get.

You fail to see my reasoning. I've PAID my fee. I'm not satisfied nor happy with certain things. If you say you work in a retail store, then someone comes back with a product that is defective would you not refund them, give them a store credit, exchange the item? Alternatively, if said customer comes back, tells you that one of your workers (if you have one) was absolutely rude would you not try to resolve by negotiating something so that both sides win and are satisfied? Trust me, I've BEEN in customer service for 20 years and I can easily say that I've had to face thousands of customers face-to-face or over the phone. If I were at your store, I'd tell you to go take your crappy merchandise, tell every single potential patron that's about to walk in your store how rude and arrogant you were. Then, I'd call all my friends and tell them the same - to avoid your store.

I understand your reasoning. If a customer comes in with a product they are unhappy with I try to solve the problem. If a customer claims my employee was rude I talk with them and get the employees side of the story.

Ultimately for us premium members, when we get punished or warned, it's annoying and frustrating to see how little is done from this site to try to become more customer oriented.

Maybe I am misunderstand what you said here. I consider punishing or warning someone who is being disruptive or breaking the guidelines to be good customer service. I have never had a customer in my store complain that I told someone else to quit swearing except the customer who was swearing.

Being disruptive? How so? Questioning the way the rules are being enforced is considered being disruptive? So as a paying member, we are not allowed to voice our discontent and dissatisfaction? People wouldn't complain so much if there was better rules, better service, and better orientation towards satisfying the needs of your paid members.

You are putting words in my mouth. You never said in your original post about questioning the rules. Paying and non-paying members are allowed to voice their concerns.

I mean, we do pay money to support this site, don't we? Getting 'unlimited games', well f*ck it. If that's what's considered being treated special and as they say on their site "feeling warm and fuzzy", well take your warm and fuzzy crap and tell me how you can get away with so much shit when your paying members are questioning your judgment.

What did you pay for that you are not getting?

Better service. More accountability and less power-hungry admins/mods who get away with their decisions/judgment. If I complained about a mod/admin, how do we know it's not going to be simply circulated amongst yourselves, whereby you may all be close buddies...laugh about it and then throw it out? We as paying members, don't know this. Or, if anything...we'll get a response that may appear to be diplomatic stating an apology but the decision stands firm. lack needs to take MORE action himself hands-on so. How else do you expect loyalty?

As far as I know if you complain about a mod or admin any Disciplinary Action is private. I know if a customer complains about my employee and if i discipline my employee I WILL NOT tell the customer.

Fine, tell me to grow some balls, and thicker skin, blah blah blah. I bet you wouldn't take that bullshit if you called your cellphone company and that rep said that exact same line to you.

I am willing to bet most people on the internet wouldn't treat their cellphone company rep the way admin and some mods are treated here. It is amazing how people change when they can't be held as personally responsible as in real life.

Really? How much are you willing to bet there? I worked at a cellphone company. I had a person walk into the office I work and point a gun at me. How do you like them apples?

So let me ask a question. Did that customer over react? Yes because he didn't like the customer service that you provided? I have never had a customer pull a gun because of my customer service.

Don't take this personally, but you really have no clue about how real customers should be treated.

You had a customer pull a gun on you. The way this conversation is going I would think that he wasn't happy with you customer service. And you tell me I have no clue.

Why else would you respond back to many of the statements I made? I'm assuming by your statement you seem to be pissed off at how members here on CC treat you?

I respond because I had questions or comments. And no I am not pissed off, I haven't had any problems with the way I have been treated.

Well, I'm sorry but you along with the rest of the admins/mods VOLUNTEERED your time. YOU alone accepted the responsibilities which would include being able to take this kind of constructive criticism. Quit if you can't handle the pressure, simple as that.

[/quote]

I know that I volunteered and accepted responsibilities. I expect criticism.

You complain that nobody listens and here I am trying to listen and ask questions.

[pimpdave]

And again, my point here is that owenshooter amongst many others have a right to voice their opinion or 'dissatisfaction', *especially* if they're paid members. I believe that ultimately, that this is not being addressed. This is something that one should realize that if you didn't have paid members, obviously lack wouldn't be making any money. Simple as that.

Right, but if the paid customers end up costing the service more than the money they are supplying, they cease to be customers any reasonable company wants to deal with.

I see both sides on this one. The one thing I do feel critical of the powers-that-be on is the length of the ban. I still think that escalating bans don't accomplish what the admins hope they do. One month is all Owen really needs to cool off. I tend to think the ban (or vacation, whatever) should fit the infraction, and if that were the case, it'd make a lot more sense to keep the terms and duration of the bans secret.

I know that I fly off the handle sometimes here too, but the longest I've ever really needed to get a grip on my internet rage is like a day, maybe 72 hours. After that, it just feels punitive. And of course, I'm not in a position of responsibility, so sometimes I feel like, what the hell, why not up the punx? If I were in a position of repsonsibility, I'd absolutely keep my temper, since the only way to lead is by example, and hot heads never do well (we could cite examples of past mods here, but let's not). If you're going to get nuts sometimes and you're a mod, you have to have a sock puppet or two.

Of course, I understand if there wasn't an escalating system of punishment, people would cry that things are unfair, or that the mods play favorites, but they already do. It's human nature anyway.

So whatever, everyone knows I'll never agree with the mods on the issue of escalating bans, but things have improved around here. It doesn't seem like there's a new permanent banning every other week, as there was for awhile there. Maybe in time, and with enough gentle cajoling, we can convince the mods to ban as is needed, not as "required", if you get what I mean.

There's a forum that I moderate (and no, it's not PoA), and since I so seldom ban anyone and take a very hands off approach, when someone does get banned, even for 72 hours, it's such a big deal they get right in line. Or maybe it's just that I'm dealing with a completely different kind of internet crowd.

At any rate, all things considered, I have no doubt that the mods do the absolute best they can, even if it is misguided. And maybe the mods deserve a vacation from owenshooter for a while. I don't know all the details, nor do I really care to, I just know that when someone goes batshit loonball on the report button on the forum that I moderate, I tend to get more annoyed with the person doing the reporting than the one being reported on (unless it's something really serious, like personal information or nasty pr0n). There's an ignore button for a reason, people.

Wow, I am really rambling. Time to stop. I'm not sure if any of this makes any sense or is all that valuable, so to sum up:

[owenator]

I think being a privately owned site by one owner is a bit too much especially when there is no one to be accountable to.

Isn't that part of being the sole owner of a business? You make the decisions right or wrong.

Not when you decide to appoint people to make decisions on your behalf. And especially when people pay money. I find it a little annoying when you have these admins/mods have this holier than thou attitude and simply abuse their power for their own personal conflicts.

Now adding things isn't fair. Your original comment you said has no one to be accountable to. He doesn't. He makes the decisions that he thinks are best, with or without imput from others. As far as mods, yes there is someone we are accountable to.

So, in cases where you think of not having for example; internet for 1 month because of issues, well.....it's highly likely that you'll be reimbursed for it in one way or another.

Unless I am mistaken when there have been issues with the site Lack has added time on to my membership.

Umm...don't all mods/admins get their membership for free?

What does mods/admins getting free membership (by the way I was paid up through next year before becoming a mod) have to do with not having internet for 1 month because of issues? When the CC website has had issues Lack has extended membership.

In this site, I find that dealing with a number of the admins/mods that I have this feeling that most of them haven't experienced 'life' or real work experience to know how to deal with people let alone deliver customer service.

I have been in retail for about 25 years. I own my own store. I won't tolerate a customer who disrupts my store. I don't give them nearly as my chances as members of CC get.

You fail to see my reasoning. I've PAID my fee. I'm not satisfied nor happy with certain things. If you say you work in a retail store, then someone comes back with a product that is defective would you not refund them, give them a store credit, exchange the item? Alternatively, if said customer comes back, tells you that one of your workers (if you have one) was absolutely rude would you not try to resolve by negotiating something so that both sides win and are satisfied? Trust me, I've BEEN in customer service for 20 years and I can easily say that I've had to face thousands of customers face-to-face or over the phone. If I were at your store, I'd tell you to go take your crappy merchandise, tell every single potential patron that's about to walk in your store how rude and arrogant you were. Then, I'd call all my friends and tell them the same - to avoid your store.

I understand your reasoning. If a customer comes in with a product they are unhappy with I try to solve the problem. If a customer claims my employee was rude I talk with them and get the employees side of the story.

Ultimately for us premium members, when we get punished or warned, it's annoying and frustrating to see how little is done from this site to try to become more customer oriented.

Maybe I am misunderstand what you said here. I consider punishing or warning someone who is being disruptive or breaking the guidelines to be good customer service. I have never had a customer in my store complain that I told someone else to quit swearing except the customer who was swearing.

Being disruptive? How so? Questioning the way the rules are being enforced is considered being disruptive? So as a paying member, we are not allowed to voice our discontent and dissatisfaction? People wouldn't complain so much if there was better rules, better service, and better orientation towards satisfying the needs of your paid members.

You are putting words in my mouth. You never said in your original post about questioning the rules. Paying and non-paying members are allowed to voice their concerns.

I mean, we do pay money to support this site, don't we? Getting 'unlimited games', well f*ck it. If that's what's considered being treated special and as they say on their site "feeling warm and fuzzy", well take your warm and fuzzy crap and tell me how you can get away with so much shit when your paying members are questioning your judgment.

What did you pay for that you are not getting?

Better service. More accountability and less power-hungry admins/mods who get away with their decisions/judgment. If I complained about a mod/admin, how do we know it's not going to be simply circulated amongst yourselves, whereby you may all be close buddies...laugh about it and then throw it out? We as paying members, don't know this. Or, if anything...we'll get a response that may appear to be diplomatic stating an apology but the decision stands firm. lack needs to take MORE action himself hands-on so. How else do you expect loyalty?

As far as I know if you complain about a mod or admin any Disciplinary Action is private. I know if a customer complains about my employee and if i discipline my employee I WILL NOT tell the customer.

Fine, tell me to grow some balls, and thicker skin, blah blah blah. I bet you wouldn't take that bullshit if you called your cellphone company and that rep said that exact same line to you.

I am willing to bet most people on the internet wouldn't treat their cellphone company rep the way admin and some mods are treated here. It is amazing how people change when they can't be held as personally responsible as in real life.

Really? How much are you willing to bet there? I worked at a cellphone company. I had a person walk into the office I work and point a gun at me. How do you like them apples?

So let me ask a question. Did that customer over react? Yes because he didn't like the customer service that you provided? I have never had a customer pull a gun because of my customer service.

Don't take this personally, but you really have no clue about how real customers should be treated.

You had a customer pull a gun on you. The way this conversation is going I would think that he wasn't happy with you customer service. And you tell me I have no clue.

Why else would you respond back to many of the statements I made? I'm assuming by your statement you seem to be pissed off at how members here on CC treat you?

I respond because I had questions or comments. And no I am not pissed off, I haven't had any problems with the way I have been treated.

Well, I'm sorry but you along with the rest of the admins/mods VOLUNTEERED your time. YOU alone accepted the responsibilities which would include being able to take this kind of constructive criticism. Quit if you can't handle the pressure, simple as that.

I know that I volunteered and accepted responsibilities. I expect criticism.

You complain that nobody listens and here I am trying to listen and ask questions.[/quote]

And you complain that you and the rest of the admins/mods do so much work that no one ever appreciates the team. No, what you are doing is getting too personal. Your comment:
So let me ask a question. Did that customer over react? Yes because he didn't like the customer service that you provided? I have never had a customer pull a gun because of my customer service. It had NOTHING to do with customer service. You were bitching about how people on the internet assumably CC, and how the volunteer staff is supposedly mistreated and abused, etc. I just gave an example how 'real life' IS different from what you are experiencing on CC. And even if it WERE a customer service issue, no one's life should be threatened. Way to go, Evil Semp - you've proven again how you lack people skills. Don't respond to me again, you're pissing me off with your justifications and whether or not you may deflect this, you are baiting me. Let me tell you this, you do not represent CC in a positive manner with your responses. They do more harm then good. Just because you are a moderator/administrator on this site does not mean a) you're perfect and so are your decisions, b) your abusive powers, so evident in your arrogant responses does not mean you're God. This is exactly why I'm not satisfied.

[jbrettlip]

As I stated before, there are 25000 members of CC. Any reported post takes a disproportionate amount of a mods time. Each user should have 3.45 seconds of a day of mod attention. Therefore EVERYONE who starts a thread in C&A or reports a post, valid or not, should be warned/banned for "taking more than their fair share of a mod's time"

[Woodruff]

Woodruff, stop kissing ass. Really. I bet you if you were put in a situation where you were a 'victim' you without a doubt, would definitely not be happy with the way you were treated.

If you think I'm "kissing ass", you really have no concept at all about why I speak my mind, nor have you really paid much attention to my posts.

But you certainly have now shown without question that you have no idea what you're talking about, given recent events and issues I have had with the site.

EDIT: I do agree with what Snowgun says below regarding the inbox and clan forums when someone is banned.

[Snowgun]

The one thing I do feel critical of the powers-that-be on is the length of the ban. I still think that escalating bans don't accomplish what the admins hope they do. One month is all Owen really needs to cool off. I tend to think the ban (or vacation, whatever) should fit the infraction, and if that were the case, it'd make a lot more sense to keep the terms and duration of the bans secret.

I think P Davie brings up a really good point, and I think it ties into what owenator is trying to say.

I just finished my first 24 hour "forum ban", (yay!) I got it for trying to tell someone that their posts were super unhelpful in C&A due to completely garbled structure and grammer, however I DID do it in an over the top way, and I was probably out of line, especially in that forum. So lets say for argument that I deserved a little vacation. (I'm just trying to give background for my next point...)

I misbehaved in the General forum, so a "forum ban" was my punishment. Sounds good, but that's not what happened to me:

1. I could still see and read the general forum, though I could not post.
2. I was not able to even SEE my private clan forum.
3. I couldn't see my wall or profile (or anyone elses)
4. I couldn't see my inbox (but I could see when I had messages, just couldn't read them)
5. I could use live chat
6. I could use game chat

Ok. I pay money to game at this site. I understand that the forum is a privilage. I understand that if I missbehave it should be taken away. BUT killing my inbox and wall hampered my ability to GAME on the site. I couldn't cover for someone I was supposed to because his pass was in my INBOX. I couldn't set up games or run clan business cuz I couldn't use my INBOX. If I would have misused PM's or something then OK, but all I did was lightly flame in the general forum. And why can I live chat and game chat but not use my inbox? More inconsistances, and I know that the PHP code can handle it.

To how this ties with owen and Pimps comments, the punnishment should fit the crime. I might just have well been banned from the site for how much I was shut down. And with the escalating infraction scale I'm a little scared just posting here now. Is this what I should expect as a Paying Customer? Can I have my money back? I can't even imagine what Owenshooter is going through...

[jbrettlip]

The one thing I do feel critical of the powers-that-be on is the length of the ban. I still think that escalating bans don't accomplish what the admins hope they do. One month is all Owen really needs to cool off. I tend to think the ban (or vacation, whatever) should fit the infraction, and if that were the case, it'd make a lot more sense to keep the terms and duration of the bans secret.

I think P Davie brings up a really good point, and I think it ties into what owenator is trying to say.

I just finished my first 24 hour "forum ban", (yay!) I got it for trying to tell someone that their posts were super unhelpful in C&A due to completely garbled structure and grammer, however I DID do it in an over the top way, and I was probably out of line, especially in that forum. So lets say for argument that I deserved a little vacation. (I'm just trying to give background for my next point...)

I misbehaved in the General forum, so a "forum ban" was my punishment. Sounds good, but that's not what happened to me:

1. I could still see and read the general forum, though I could not post.
2. I was not able to even SEE my private clan forum.
3. I couldn't see my wall or profile (or anyone elses)
4. I couldn't see my inbox (but I could see when I had messages, just couldn't read them)
5. I could use live chat
6. I could use game chat

Ok. I pay money to game at this site. I understand that the forum is a privilage. I understand that if I missbehave it should be taken away. BUT killing my inbox and wall hampered my ability to GAME on the site. I couldn't cover for someone I was supposed to because his pass was in my INBOX. I couldn't set up games or run clan business cuz I couldn't use my INBOX. If I would have miss used PM's or something then OK, but all I did was lightly flame in the general forum. And why can I live chat and game chat but not use my inbox? More inconsistances, and I know that the PHP code can handle it.

To how this ties with owen and Pimps comments, the punnishment should fit the crime. I might just have well been banned from the site for how much I was shut down. And with the escalating infraction scale I'm a little scared just posting here now. Is this what I should expect as a Paying Customer? Can I have my money back? I can't even imagine what Owenshooter is going through...

Sugs and Bugs had a thread I started about this. I agree with the inbox and clan forums.

[Snowgun]

Sugs and Bugs had a thread I started about this. I agree with the inbox and clan forums.

I'll make sure to post there as well because this is draconian.

[jbrettlip]

Sugs and Bugs had a thread I started about this. I agree with the inbox and clan forums.

I'll make sure to post there as well because this is draconian.

It was so long ago, I can't find it. I think the explanation has to do with the forum software.

[Snowgun]

Sugs and Bugs had a thread I started about this. I agree with the inbox and clan forums.

I'll make sure to post there as well because this is draconian.

It was so long ago, I can't find it. I think the explanation has to do with the forum software.

I couldn't find it either, and I expected them to use that excuse, so I found about 6 mods on the PHPBB board that can handle it. I think my 25 bucks is worth someone's half hour to download the free forum mods.

[pimpdave]

Sugs and Bugs had a thread I started about this. I agree with the inbox and clan forums.

I'll make sure to post there as well because this is draconian.

It was so long ago, I can't find it. I think the explanation has to do with the forum software.

I couldn't find it either, and I expected them to use that excuse, so I found about 6 mods on the PHPBB board that can handle it. I think my 25 bucks is worth someone's half hour to download the free forum mods.

Yo, that would be a huge improvement to the site, and should be a good compromise.

I think PMs, walls, and clan forums are really important to the gaming aspect of the site, and is a concession the mods should make, if they wish to help morale.

[owenator]

Woodruff, stop kissing ass. Really. I bet you if you were put in a situation where you were a 'victim' you without a doubt, would definitely not be happy with the way you were treated.

If you think I'm "kissing ass", you really have no concept at all about why I speak my mind, nor have you really paid much attention to my posts.

But you certainly have now shown without question that you have no idea what you're talking about, given recent events and issues I have had with the site.

EDIT: I do agree with what Snowgun says below regarding the inbox and clan forums when someone is banned.

Yes. You're kissing ass in my personal opinion. And you're right, I have no ideas what issues you've had with this site, but the coin has two sides and the same could be said about me.

[Woodruff]

Woodruff, stop kissing ass. Really. I bet you if you were put in a situation where you were a 'victim' you without a doubt, would definitely not be happy with the way you were treated.

If you think I'm "kissing ass", you really have no concept at all about why I speak my mind, nor have you really paid much attention to my posts.
But you certainly have now shown without question that you have no idea what you're talking about, given recent events and issues I have had with the site.

Yes. You're kissing ass in my personal opinion.

Then as I said, you should really pay more attention to my posts before making such an uninformed statement.

And you're right, I have no ideas what issues you've had with this site, but the coin has two sides and the same could be said about me.

Of course that's true and yet it is irrelevant due to the fact I haven't made any assertions about you other than you are posting in ignorance of reality.

[the.killing.44]

Well yeah, you're probably right the behavior on an online forum is different than in a store. This is the Internet. The same rules don't apply, mainly because you're not meeting face to face. So I don't think you can draw that comparison.

I was only responding to the example he posted.

Well, sort of—not really. He posted the example using customer service in real life, which is very comparable to the customer service one would expect from an online site. You expanded that to the behavior in the store & on the site, apples and oranges.