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Ratings - What a faceless system

Postby cena-rules on Thu Aug 06, 2009 4:25 pm

Now, on the topic of feedback that was brought up, it lead me to thinking just how faceless this rating system is. Now they got rid of the feedback system because "it was being abused." Well if you ask me so is the rating system. The ratings suggest that you should rate 3* as an average and not many people do this, therefore arent they abusing the system?

Also, feedback allowed for a more personal touch and a comment on the game. An example of this is one of my feedbacks
"Cena played his turns in a timely fashion and he played them well. He's a good player and deserves positive feedback that recognises his skill. Well played, Cena!"

This is straight to the point and gives more information than some little tags and a few stars. Its personal and comes from the players heart. Yes it was abused but all systems are going to be abused. It would be very easy to just have a feedback mod that sorts out issues and can issue feedback bans of 10,20,50,100 games up to permanent. The player would still be allowed to recieve feedback of course.

CC itself is turning into a faceless company and I expect this thread to be locked but hey ho

Bring Back feedback

FTS

--cena
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Re: Ratings - What a faceless system

Postby The Neon Peon on Thu Aug 06, 2009 5:06 pm

cena-rules wrote:Now they got rid of the feedback system because "it was being abused."

Wrong -

The feedback system was removed because it took too much time for mods to deal with complaints of unjust feedback:
lackattack wrote:After a lot of brainstorming and community consultation, we've developed a ratings system that takes the best of feedback (i.e. it encourages good behaviour and discourages bad behaviour) and avoids the problems with feedback (i.e. it required full-time staff to settle disputes between pissed off members - which was often a mission impossible). It's called ratings and is fully explained in the Ratings section of the Instructions.

You can find the thread from which I took the quote here: viewtopic.php?f=1&t=53112
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Re: Ratings - What a faceless system

Postby azezzo on Thu Aug 06, 2009 8:17 pm

The Neon Peon wrote:
cena-rules wrote:Now they got rid of the feedback system because "it was being abused."

Wrong -

The feedback system was removed because it took too much time for mods to deal with complaints of unjust feedback:
lackattack wrote:After a lot of brainstorming and community consultation, we've developed a ratings system that takes the best of feedback (i.e. it encourages good behaviour and discourages bad behaviour) and avoids the problems with feedback (i.e. it required full-time staff to settle disputes between pissed off members - which was often a mission impossible). It's called ratings and is fully explained in the Ratings section of the Instructions.

You can find the thread from which I took the quote here: viewtopic.php?f=1&t=53112



and the real positive thing that came of removing the old "colorful" feedback system was that it did free up much valuable time for the mods, to which they now have more time to ban people who get outa line.

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Re: Ratings - What a faceless system

Postby AAFitz on Thu Aug 06, 2009 8:25 pm

Again, I saw the complaints...and the mods that had to regulate them... they couldnt stand it... it was killing them.. it took all their time... the new ratings system is not perfect, but it does its job of letting you know what kind of player you will be playing, and even allows for massive abuse to be dealt with...

If it has any flaw, it is not the one that everyone complains about... its only real flaw... is that it actually makes it easier to be disruptive in games, and have it not go on your record really.. Its very easy to maintain a high rating.. .those who do not maintain high ratings...invariably do not deserve them.

This is NOT true with new players, but it is very and completely true for the rest of us....

freestyle players are another possible exception, because the nature of the game allows for more adrenaline induced fights...but the ratings work...

I know what every number means, and what to expect from any player based on their rating... It is actually amazing how accurate they actually are.... but not everyone realizes it.
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Re: Ratings - What a faceless system

Postby PLAYER57832 on Fri Aug 07, 2009 1:45 pm

cena-rules wrote:Now, on the topic of feedback that was brought up, it lead me to thinking just how faceless this rating system is. Now they got rid of the feedback system because "it was being abused." Well if you ask me so is the rating system. The ratings suggest that you should rate 3* as an average and not many people do this, therefore arent they abusing the system?


To truly rate everyone reasonably means not only remember details of games I just finished, but ALSO going back and look at any other games I have played with that person. To do that required me to game search the person and myself, then click on the game and go back and do it again for each and every game I have played. This just takes way too much time.

Almost no one rates all 3's right now. Those who do are generally thought of as jerks, because most everyone rates higher. I used to rate everyone all 4's if they played decently, then would rate all 5's if I played them again.
To do that, though, I have to go back and look at every game with anyone I have rated before. Again, when I finished around 20 a day, that took way too much time.

Now I rate all 5's unless someone is a jerk. I still have to go back and check the half-yellow stars (other than those I remember) because I still occasionally come across someone I rated differently before. In time, I will ONLY be rating new people. Unless the system changes

cena-rules wrote:Also, feedback allowed for a more personal touch and a comment on the game. An example of this is one of my feedbacks
"Cena played his turns in a timely fashion and he played them well. He's a good player and deserves positive feedback that recognises his skill. Well played, Cena!"

This is straight to the point and gives more information than some little tags and a few stars. Its personal and comes from the players heart. Yes it was abused but all systems are going to be abused. It would be very easy to just have a feedback mod that sorts out issues and can issue feedback bans of 10,20,50,100 games up to permanent. The player would still be allowed to recieve feedback of course.

CC itself is turning into a faceless company and I expect this thread to be locked but hey ho

Bring Back feedback

FTS

--cena


I, too liked the old feedback. I think a better solution would have been to just NOT MODERATE any but extreme foul language, racism, etc. I mean, no one cared about 1-2 bad comments. Even the best, nicest players got them. We figured the person giving the rating was the jerk, not the one getting the rating! When you started getting 20 or so.. and particularly, when the comments were specific (excepting maybe someone deadbeat a bunch of games for some serious issue, like being in the hospital, etc.). As you well know, mods are only volunteers. What volunteer wants to deal with complaint after complaint?

However, there were too many people who plain complained about any negative comments, who seriously think they are supposed to get nothing but perfect comments and ratings. Some of that is just society. We have generations now who are used to "Above average" = average. Some of it is, well, some people are just whiners and poor sports. They see fault in others, but not themselves. Sadly, those people are often the biggest complainers and ruined it for everyone else.


Personally, I don't think there is any real agreement on what the purpose of ratings is anyway. Some people want to rate skill, saying rank doesn't address it (true to a point, but individual rating cannot fix that because individual ratings are too subjective.

Some people want to give "kudos" to people who play well. The wall was supposed to be a place for that, but most regular players pretty much ignore that. Since anyone can edit their own wall, leaving good comments up seems a bit like bragging (at least to me) and other comments ... well, why would anyone leave a bad comment up, particularly if it represents 1 person out of 1000's view. I mean, out of several thousand different players, I have only met a handful who were jerks or considered myself to be one. I might like to see a tag that says "good sport", etc, but really -- how many of us even really read the ratings for other people? If we do, its hard to use that to exclude or select people for games. Foe list and friends lists are about it.

I believe what people really want to know is if someone is worth playing. BUT that means too many different things to different people. The current system does not even take into account some things that used to be dividers for a lot of people -- language, for example. I mean, maybe you don't mind a few f-bombs, but others do. Right now, the only way to know of someone swears or not is to play them or look through their old games. The first sort of defeats the purpose. The second takes a lot of time.
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Re: Ratings - What a faceless system

Postby Kotaro on Fri Aug 07, 2009 1:51 pm

AAFitz wrote:Again, I saw the complaints...and the mods that had to regulate them... they couldnt stand it... it was killing them.. it took all their time...


Then they shouldn't be mods. It took 10 minutes to regulate this system, which the community was more then willing to assist in. Now what do they do? The hunters are busy, the TD's are busy, but the mods?

TFP's last post was in mafia 2 weeks ago. clapper posts in the spam forum, and that's about it. We have 2 discussion moderators, but do they ever do anything?

Congrats on freeing up all the time for the moderators to do nothing.
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Re: Ratings - What a faceless system

Postby Timminz on Fri Aug 07, 2009 7:51 pm

Kotaro wrote:
AAFitz wrote:Again, I saw the complaints...and the mods that had to regulate them... they couldnt stand it... it was killing them.. it took all their time...


Then they shouldn't be mods. It took 10 minutes to regulate this system, which the community was more then willing to assist in. Now what do they do? The hunters are busy, the TD's are busy, but the mods?

TFP's last post was in mafia 2 weeks ago. clapper posts in the spam forum, and that's about it. We have 2 discussion moderators, but do they ever do anything?

Congrats on freeing up all the time for the moderators to do nothing.


Hey now. The mods have got plenty on their plates. You know, protecting the morons from being made fun of, banning people for ludicrous reasons, berating former friends for giving up the volunteer position they had been doing excellently for over a year... Oh wait. That last one was an admin. But yeah. Those mods sure are using all this extra time in wonderful, productive, and useful things.
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Re: Ratings - What a faceless system

Postby sully800 on Fri Aug 07, 2009 8:51 pm

Kotaro wrote:
AAFitz wrote:Again, I saw the complaints...and the mods that had to regulate them... they couldnt stand it... it was killing them.. it took all their time...


Then they shouldn't be mods. It took 10 minutes to regulate this system, which the community was more then willing to assist in. Now what do they do? The hunters are busy, the TD's are busy, but the mods?

TFP's last post was in mafia 2 weeks ago. clapper posts in the spam forum, and that's about it. We have 2 discussion moderators, but do they ever do anything?

Congrats on freeing up all the time for the moderators to do nothing.


Moderating the feedback took hours and hours each week. I never personally had to do it, but members I worked with were never available to help me because they had to spend all their time moderating feedback.

Sure there are people who are willing to volunteer a few hours to CC...but to get that volunteer work consistently is a hassle and to ensure that everyone on team CC does things in a uniform way is more work than I think anyone in the community realizes. Everyone on the team spends a significant amount of team reading guidelines for any situation that has come up, and many that hopefully never will come up. Great lengths are taken to ensure that everyone acts appropriately and consistently, and yet the biggest complaint from the community is that the mods are inconsistent. Adding more members makes this situation even worse.

The old system was nice when the site was small, but it was a complete time vaccuum. The new system is not personal and too rigid for my liking, but it is still effective and requires very little time. As Fitz said, you can tell exactly what kind of player you are going to get based on their average ratings (there is an enormous difference between a 4.5 and a 4.9 and everyone who pays attention can recognize that).
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Re: Ratings - What a faceless system

Postby Kotaro on Sat Aug 08, 2009 8:43 am

sully800 wrote:Moderating the feedback took hours and hours each week. I never personally had to do it, but members I worked with were never available to help me because they had to spend all their time moderating feedback.

Sure there are people who are willing to volunteer a few hours to CC...but to get that volunteer work consistently is a hassle and to ensure that everyone on team CC does things in a uniform way is more work than I think anyone in the community realizes. Everyone on the team spends a significant amount of team reading guidelines for any situation that has come up, and many that hopefully never will come up. Great lengths are taken to ensure that everyone acts appropriately and consistently, and yet the biggest complaint from the community is that the mods are inconsistent. Adding more members makes this situation even worse.

The old system was nice when the site was small, but it was a complete time vaccuum. The new system is not personal and too rigid for my liking, but it is still effective and requires very little time. As Fitz said, you can tell exactly what kind of player you are going to get based on their average ratings (there is an enormous difference between a 4.5 and a 4.9 and everyone who pays attention can recognize that).


Help you do what? I've seen you post 3 to 4 times in the past month. And what Fitz said, is a load of shit. If an average player of this site, anyone who plays averagely, should be recieving 3 stars, then that must mean the only difference between a 4.5 and a 4.9 is the difference between "excellent" and "worlds greatest".

Unlike most, I've worked on a real mod team, which is far from what TeamCC looks like. I've had pages upon pages of guidelines to follow, and I can personally say, it takes about 5 minutes of a damn day. To complain about "hours" of work, is because you're not good at it. And no one suggested to adding more "moderators" to the mix; the entire community wanted a group of heavely backed members from the forum to be given their own private forum, where they would deal with each and every issue that arouse, and that would be the final descision. Not hard to set up the group; KA does it every week.

To help stop the abuse of this shit new system, I will be re-rating every player I play that I don't see as an exceptional, excellent player, with the appropriate, system designed 3 stars that they deserve.
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Re: Ratings - What a faceless system

Postby colton24 on Sat Aug 08, 2009 8:49 am

The Neon Peon wrote:
cena-rules wrote:Now they got rid of the feedback system because "it was being abused."

Wrong -

The feedback system was removed because it took too much time for mods to deal with complaints of unjust feedback:
lackattack wrote:After a lot of brainstorming and community consultation, we've developed a ratings system that takes the best of feedback (i.e. it encourages good behaviour and discourages bad behaviour) and avoids the problems with feedback (i.e. it required full-time staff to settle disputes between pissed off members - which was often a mission impossible). It's called ratings and is fully explained in the Ratings section of the Instructions.

You can find the thread from which I took the quote here: viewtopic.php?f=1&t=53112


:lol: :lol: :lol: :lol: the ratings system by far ABUSED AND DOESNT ENCOURAGE GOOD BEHAVOIR trust me on that :mrgreen:
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Re: Ratings - What a faceless system

Postby colton24 on Sat Aug 08, 2009 8:56 am

therev are too many stupid complaints about "ratings abuse" that take up the multi hunters time and people get pissed for one rating
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Re: Ratings - What a faceless system

Postby The Neon Peon on Sat Aug 08, 2009 9:36 am

colton24 wrote:therev are too many stupid complaints about "ratings abuse" that take up the multi hunters time and people get pissed for one rating

And this would be different from feedback, how?

Don't get me wrong, I would be in favor of feedback coming back. I'm just trying to be logical. What is the difference between people reporting 1star ratings untrue feedback?
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Re: Ratings - What a faceless system

Postby azezzo on Sat Aug 08, 2009 9:55 am

i agree, and i'm sure the mods dont want people wasting their time with reports of he gave me 1 stars for bogus reasons, thats why I for one didnt complain to the mods over unfounded feedback left for me in the old days, and i dont report bogus 1 stars left for me now, maybe I should start wasting the mods time now, and everyone else about 1 stars? Maybe then they will get the hint, I doubt it. Its easier for the mods just to ignore us.
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Re: Ratings - What a faceless system

Postby colton24 on Sat Aug 08, 2009 9:57 am

the problem is there are too many reports of severe ratings abuse topics in C & A when from what i understand all you had to do with feedback is pm a mod
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Re: Ratings - What a faceless system

Postby DAZMCFC on Sat Aug 08, 2009 10:12 am

i liked feedback, you could have a laugh and reply to any negative ones. just didn't take them seriously enough to complain about them.


with the new system it's simple, just don't rate anyone what so ever. i've rated one person and will rate no more. i very rarely look at my ratings, but i can see i'm a 4.9 so i must be doing something right. ;)
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Re: Ratings - What a faceless system

Postby Mr Changsha on Sat Aug 08, 2009 10:48 am

Quite comfortable with my 4.6! I doubt I'll ever get up to 4.8 or higher because a)I do tend to wind other players up every once in a while and b)I'll never play so many games that it naturally evens out to a higher score. Every 111 rating I get takes a point off...so think about that next time you rate me!

I find I often infuriate lesser-minds with my off the wall tactics during speed games...accusations of cheating, secret alliances inevitably seem to follow. Though I notice Deadly Intent removed his (I didn't ask him to) at some point, so I guess he realised I'm an allright sort really.

I suppose the system does reflect something, but it could surely be better.
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Re: Ratings - What a faceless system

Postby colton24 on Sat Aug 08, 2009 12:24 pm

this is what i mean with the people spamming C & A with BS about ratings abuse

http://www.conquerclub.com/forum/viewtopic.php?f=5&t=93924
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Re: Ratings - What a faceless system

Postby The Neon Peon on Sat Aug 08, 2009 12:29 pm

colton24 wrote:this is what i mean with the people spamming C & A with BS about ratings abuse

http://www.conquerclub.com/forum/viewtopic.php?f=5&t=93924

Some advice... please listen to what owen says.
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Re: Ratings - What a faceless system

Postby colton24 on Sat Aug 08, 2009 12:33 pm

why would i do that?
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Re: Ratings - What a faceless system

Postby Fruitcake on Sat Aug 08, 2009 12:41 pm

The incumbent rating system is completely incorrect. I have said this previously but shall repeat it as it seems the powers that be need this.

Ratings should be an auto feature, with all ranks down to Colonel receiving 5 stars as standard. Majors & Captains should receive 4, Lieutenants and Sergeants 3, other NCOs down to private 1st class 2 and the great unwashed 1.
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Re: Ratings - What a faceless system

Postby The Neon Peon on Sat Aug 08, 2009 1:03 pm

colton24 wrote:why would i do that?

It would be a good improvement to the forums.
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Re: Ratings - What a faceless system

Postby colton24 on Sat Aug 08, 2009 1:08 pm

shut up...
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Re: Ratings - What a faceless system

Postby Army of GOD on Sat Aug 08, 2009 1:38 pm

Fruitcake wrote:Ratings should be an auto feature, with all ranks down to Colonel receiving 5 stars as standard. Majors & Captains should receive 4, Lieutenants and Sergeants 3, other NCOs down to private 1st class 2 and the great unwashed 1.


OR! We should all just be very happy and give everyone 1's! Yay!!
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Re: Ratings - What a faceless system

Postby Fruitcake on Sat Aug 08, 2009 1:39 pm

Army of GOD wrote:
Fruitcake wrote:Ratings should be an auto feature, with all ranks down to Colonel receiving 5 stars as standard. Majors & Captains should receive 4, Lieutenants and Sergeants 3, other NCOs down to private 1st class 2 and the great unwashed 1.


OR! We should all just be very happy and give everyone 1's! Yay!!


Well you would say that...being one of the great unwashed.
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Re: Ratings - What a faceless system

Postby PLAYER57832 on Mon Aug 10, 2009 1:11 pm

Fruitcake wrote:The incumbent rating system is completely incorrect. I have said this previously but shall repeat it as it seems the powers that be need this.

Ratings should be an auto feature, with all ranks down to Colonel receiving 5 stars as standard. Majors & Captains should receive 4, Lieutenants and Sergeants 3, other NCOs down to private 1st class 2 and the great unwashed 1.


:lol:
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