by maique on Sat Jul 26, 2008 8:12 am
First off, I liked the old feedback system, but understand the problems with moderation, particularly having been in a moderated dispute myself which kept going back and forth.
I understand (at least what seemed to me to be) the sudden shift from the feedback system to the star system. An automated system giving lack and the mods more room to breathe is something i'd push for if i was as overworked with complaints as i'm sure you were by the feedback system. Still, take as long as you can to make up you mind about what to do next. However much people complain about the stars, there's no point in modification after modification after modification and it won't kill anyone to just wait a little. So, think it through and implement something you're more certain of, don't rush the next solution out of the door.
So, having read all 23 pages of posts...
THE SNAPPIER VERSION:
I think you start getting into trouble when you have people rating other people instead of leaving feedback. If some people don't like being judged, more even dislike being rated, i find.
And don't call it "AVERAGE"!!!, call it "NEUTRAL"! That will resolve a psychological issue I think is driving some people to be unhappy. On this topic, I was interested in the suggestion of having the rating relate to the rater's experience of the game/experience of that user, rather than rating the users themselves.
You shouldn't rate so many things. There are other parts of the site already "rating" the player and you're doubling up on the effort by adding a completely subjective second rating for overlapping catergories. Don't forget that people already have a rank and, now, medals.
Finally, feedback was useful, and if ratings need to stay, they should try to be at least as useful as feedback. emulating the good aspects of feedback as much as they can. 1, 2, 3, 4, 5 stars!, you were really just begging for trouble, weren't you? heheh. Ratings are too complicated where they needn't be (too many catergories and nuances left to interpretation, even if you try to further define them) and too simple where they shouldn't (it's too easy to leave a rating, particularly a negative rating, when you don't need to think about it, let alone justify it, thereby promoting abuse). So K.I.S.S., but don't make the jerks' life that easy!
THE LONG, DRAWN-OUT VERSION:
Ratings should be positive or negative. No neutral. And do away with the stupid ratings medal, what the heck is that all about?!?! Positive feedback is self explanatory and needs no written feedback/sucking up. Negative feedback needs to be justified. I'd personally have negative justification be written as opposed to tagged as tags make it to easy to just click "whatever" just for the sake of being negative, as opposed to actually having to justify yourself (emulating the issue of over-simplified negative feedback already found in the star system). Written feedback would be restricted to a lot fewer characters than previously allowed in the Feedback System (a one liner would suffice!), thereby reducing the colourfulness of abusively insulting comments (it's harder to insult one, one's family, one's country, one's society, one's culture and anything else that's not game-related and that pops into the mind of the ignorant if there is simply less character-space to fill, or do cowards only do that through PM?). As it happens now, ratings/reviews/feedback would only show up a few days after the game's end, doing away with retaliatory feedback (you'll never elimite bushian pre-emptive strikes, but no system is perfect). The result would be a nice little couple of numbers next to the player's screen-name like you had with feedback.
If you need to have a five star system, don't break it up into different catergories. in fact don't even call it anything other than a user's "Rating". And don't try to define the gradation from 1 to 5, simply define the extreme stars by saying something like 5 is for "this player is increadibly amazing" and 1 is for "this player is not just bad, he actually turned this game into something i'd rather not have experienced by being horribly offensive or wasting everyone's time by consistently benifitting the same other player or by constantly missing two turns and then coming back without giving any reason", or simply 1 is for "this player is waaaaaaaay beyond bad". In case you missed it, that would make 3 pretty "NEUTRAL", instead of the possibly-derogatory "average".
Things related to people missing turns and such should be on the profile page, if anywhere. I'll leave the implementation to your thinking. Beware of mixing this with the overall rating of a person. People live in different timezones and some of us do have a life beyond ConquerClub from time to time. If people want to judge others' speed of play (i.e. how available they are to play and how much of the rest of their life they are willing to give up to play risk on-line and how long they take between turns) they should play speed-games and freestyle-games. Even then, how many times a person plays in a 24 hour period shouldn't have a catergory of its own and should, rather, be diluted into the rest of the feedback (whatever shape or form it finally takes), in my opinion.
Well, that's what I thought, if anyone could be bothered to read all o'that.
Apart from that, ConquerClub is a great site, thanks for the idea, the implementation and the effort. I hope whatever rating system we end up with is as usefull as the Feedback system, but I'm sure I'll live with whatever comes since what I really like is the gameplay. With regards to the ass-holes who do their best to ruin perfectly pleasent matches... just have to learn to ignore. Silence is better than being drawn into a futile discussion with an idiot. Plus, there's always the foes list.
P.S.:I was somewhat interested by a comment about a Foes lists entry-count - an anonymous count of the foes in one's list and the lists one's a foe on. Once more, if anywhere, i think I'd have this on the Profile.
P.P.S.: Sorry to the people whose ideas I quote without attributing authorship, after 23 pages of posts I sort of lost track and then I couldn't be bothered to go back and sift through it all.